Store Policy and Shipping

Privacy Policy

Jessica Leigh collects your personal information to make your online shopping experience easy. Your privacy is important to us. All personal details provided will remain confidential and will not be distributed to any third parties. Your details will be filed on a private database for jessica leigh's use only.
 
Refund Policy
All full price items can be returned within these guidelines:
Within 7 days since the receipt of payment. 
Item must not be worn, altered, stained or washed
Must have all tags and packaging attached
Shipping is non refundable, and is at your own cost of shipping back to the warehouse.
It is your own responsibility until the package reaches the warehouse.
Items will only be refunded in store credit.
We do not do exchanges, please read the size chart before you purchase.
NO refunds on sale items.
 Payment Policy
All payments are to be made in full. Prices listed on the website are NZ dollars and will be charged to your credit card in NZ dollars. All payment information is protected under our privacy policy and will be kept confidential.
 
Domestic Shipping
 All our orders are shipped with Pass The Parcel and include tracking. Shipping is also free.
We cannot ship to P.O Boxes.
Please give processing of orders 1-3 days. We ship Moday-Friday. Orders placed in weekends will be shipped out next working day. We thank you for your patience. 
INTERNATIONAL SHIPPING AND RETURNS
International shipping options will come up at checkout. We currently ship to Australia, UK, Europe and North America. Please advise shops over $250 require additional cover to insure your items do not get lost, so there is an additional charge.
If you are wanting to return, here are the guidelines:
-  
Item must not be worn, altered, stained or washed
Must have all tags and packaging attached
Shipping is non refundable, and is at your own cost of shipping back to the warehouse.
It is your own responsibility until the package reaches the warehouse.
Items will only be refunded in store credit.
We do not do exchanges, please read the size chart before you purchase.
Item must be recieved by us within 14-17 days after return is accepted.
NO refunds on sale items.
We hope you enjoy your experience shopping with Jessica Leigh!